Can someone help me, when I call Dell I get told many different things
My PC has Vista Home Premium installed.
Today I received "Windows 7 Upgrade Option" & an "Upgrade Assistant" DVDs
Is this an upgrade version or a full version, given its call "option".
I want to do a clean install & ideally reformat my drive rather than install over Vista - can I do it with this version & simply boot off the DVD & do a full install.
Some websites seem to indicate you can do a clean install through an upgrade DVD, but there seems to be a difference in reformatting & doing a new clean install.
Not sure if there is a difference.
Dell are saying if my OS got corrupted & I had to reformat, I would need to 1st format & install Vista, then put the upgrade Win7 DVD in?
Can someone who has done this please let me know what my options are here?
Even with an upgrade version you can do a clean install. When you boot the Windows 7 Upgrade DVD you are given two options; Upgrade or Custom. Selecting Custom will allow you to format the drive and do a clean install. That's exactly what I did. Sorry don't know anything about the Upgrade Assistant from Dell.
Thank you for contacting the Dell Community Forums. The Windows 7 disc you received as part of your kit comes with an upgrade product key. This key typically will not work unless you run the install from within a previous, compatible operating system, so if you tried to do a clean install from that disc onto a blank hard drive, you would probably get a message saying the key was invalid. In the past, Microsoft allowed users to insert a previous OS CD to confirm that they had a qualifying operating system, but starting with Windows Vista they changed the process and now the option to confirm compliance by inserting a CD from a previous OS is no longer available. You may want to take a look at this forum thread to see what your options are if you decide to try a clean install from upgrade media on a blank drive.
Thanks for the forum threda - so reading that it seems that as long as I do a "Custom install" from the Win7 DVD & format it through this process I will be ok & it will work?
Is my understanding here correct?
Yes that is correct, but like Chris' thread indicates an existing eligible OS must be present for the upgrade to continue.
see HERE. Follow the steps just substitute windows 7 for Vista. I did this on both of my systems so it works.
You can use it on a clean drive and you do not need a previous version Os