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jamesv09
Bronze

Windows 7 Build 7601 Not Genuine

I just received a new Inspiron 620 direct from Dell with WIndows 7 pre-installed. Every couple of days I see a message in the lower right hand corner of my display tha reads ".Windows 7 Build 7601 Not Genuine". If I reboot or attempt to reactivate the software, the message will disappear. However, it will reappear a day or two later. Why is this happening and what can I do to fix it?

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17 Replies

Re: Windows 7 Build 7601 Not Genuine

Hi Jamesv09,

Welcome to the Community.

Please perform these steps to fix this issue:

1. Open a command prompt.

2. In the elevated command prompt, copy and paste the command below and press Enter. (see screenshot below step 3)

     bcdedit.exe -set loadoptions ENABLE_INTEGRITY_CHECKS

3. In the elevated command prompt, copy and paste the command below and press Enter. (see screenshot below)

     bcdedit.exe -set TESTSIGNING OFF

4. Close the elevated command prompt.

5. Restart the computer to apply.

Please reply if the above given information was helpful.


Thanks and Regards
Satya P
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

If a post answers your question, please click the green "
Yes" button.

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jamesv09
Bronze

Re: Windows 7 Build 7601 Not Genuine

Thanks for the response Satya P. I succesfully completed your procedure and so far, I have not received the message. If it remains this way through Friday, I will repost and consider this issue resolved. Thanks again!

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AaronKwok
Copper

Re: Windows 7 Build 7601 Not Genuine

Hi Satya, I have tried following your steps.

It says "The boot configuration data store could not be opened. Access is denied."

 

Kindly advise.

 

Thanks.

 

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jamesv09
Bronze

Re: Windows 7 Build 7601 Not Genuine

I think I may have gotten that message the first time I tried this solution. I was able to get around that by right clicking on the command prompt option under Start-All Programs-Accessories and choosing Run as Adminstrator. I have not had any other Windows issues since I followed this procedure.

jamesv09
Bronze

Re: Windows 7 Build 7601 Not Genuine

Hi Satya,

It's been close to a week now and no more "Not Genuine" messages. I consider this issue resolved. Thank you!!!

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jamesv09
Bronze

Re: Windows 7 Build 7601 Not Genuine

Hello Satya. I thought this had resolved my issue but unfortunately the "Not Genuine" message has reappeared tonight. Please help. Thanks!

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pjmmcd
Copper

Re: Windows 7 Build 7601 Not Genuine

I did the first step (command prompt, typed the commands, got the error above as well.  I've had my DELL for several years, this just popped up.

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pjmmcd
Copper

Re: Windows 7 Build 7601 Not Genuine

restarted, now gone (original issue)

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cummins
Copper

Re: Windows 7 Build 7601 Not Genuine

Hi

I have just tried this and it hasn't worked, have you any other ideas

 

Thanks Eileen

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