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Windows 7 machine goes to sleep or hibernation mode literally while using the computer and won't wake up.
About 2 weeks ago my computer started going into sleep/hibernation mode when I was in the middle of using the computer. I've turned all the hibernation and sleep mode settings, so the computer should stay on until the power goes out or I physically turn it off. However the computer still turns off while I'm using it. I bought this computer from Dell about 4 months ago, so it's really new. I don't think this is a hardware issue, I'd be willing to bet my next paycheck that it's completely a Windows problem. So can anyone lead me in the right direction to fix this issue?
Thanks,
Mark
DELL-Jesse L
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October 29th, 2010 11:00
darkmatter,
Thank you for using the Dell Community Forum.
It sounds like it could be a video card driver. Have you installed any drivers for the card lately?
Darkmatter5
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October 29th, 2010 12:00
No I haven't, but now that you say that I have recently been getting an error saying that there is a driver incompatibility error. I just haven't had time to research and resolve it.
Thanks for the heads up. I'll make time and look into it.
Darkmatter5
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November 1st, 2010 19:00
Well I'm running on Ubuntu right now and have been for about an hour. Updated Ubuntu, watched some video, monitor's still on. I guess it's Window 7 or the driver, I'm using Dells recommended driver now, so I'm lost as to what I should do next.
Someone help please, I want my Windows 7 back.
Darkmatter5
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November 1st, 2010 19:00
Okay I have the Nvidia GTS 240 video card in computer having the problems. This afternoon I updated the driver to the 64-bit version listed on Dells support site. About 10 minutes later, while watching a video on youtube, the monitor goes black again and it says entering enegery save mode. This time I had audio running when the video went out. While the video went out and was black, I could still hear the audio playing. So what's plan B?
I also have Ubuntu instaled along side Window 7, so I'm going to go boot into Ubuntu and let it run for a while and see if the video goes out in Ubuntu. If it doesn't then it's not the monitor and must be Windows or the Windows driver.
Any ideas?