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Windows installation boot loop

I restarted my Dell Inspiron 15 7000 (7548) because it wasn't efficient. I chose to wipe my drive. It's been 9 hours the computer is Installing Windows at 64%, but it's in a restart loop. I can't hold the power button to force a restart. I have no error code. It says "installing features and drivers" but is configuring at 0%.

I spent 1500 bucks on this laptop and it became extremely inefficiently after a year, laggy video and terrible mousepad especially for the price. Also, I can't access command prompt via shift+f10. Please help, I want this to be a good investment.

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Community Manager
Community Manager

RE: Windows installation boot loop

Hi Comeondell,

Thanks for posting.

Which Operating System are you installing on this system?

Here is some information you may find helpful:

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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