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August 18th, 2012 04:00

Windows won't start after removing backup/restore partition on XPS L502X laptop

Hello everyone,

I had been running Linux and Windows for a while and everything was working fine, until I need more space for Linux and decided to remove a small partition which didn't seem to be used by Windows (and thought it'd be for backup).

I haven't been able to start Windows since I did that, and don't even get the Windows boot screen. I think the Windows partition is fine because I can access all the files from Linux.

So, how can I reinstall Windows on this laptop since it didn't ship with a CD/DVD? I've already read many docs on Dell.com and cannot find any solution.

Thanks in advance!

PS: Don't know whether this makes any difference, but I live in the UK and bought the laptop here.

7 Technologist

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16K Posts

August 18th, 2012 04:00

Contact Technical Support on +44 (0) 870 908 0800 and Request a Reinstallation DVD (recommended). Alternatively use retail media and phone activation.

Follow the wiki here A Clean Install of Windows 7.

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