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SN

2041

September 18th, 2017 12:00

XPS 15-L502X, Windows 7 Home Pro installation

I have the 2011 XPS 15-L502X which was pre-installed with Windows 7 Home Pro OS upgraded to Windows 10. Recently my HDD crashed and I lost my OEM Windows 7. How can I reinstall the OEM Windows 7? I have the product key sticker provided with the machine.

Community Manager

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54.2K Posts

September 19th, 2017 09:00

You must buy the OEM CD.

7 Technologist

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16K Posts

September 20th, 2017 03:00

You can clean install Windows 10 Home directly. Use another computer to download Windows 10 installation media from Microsoft. See here for details:

http://dellwindowsreinstallationguide.com/download-windows-10-rs2-version-1703-build-15063-creators-update-using-the-media-creation-tool/ 

Community Manager

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54.2K Posts

September 20th, 2017 06:00

natakuc4,

The site you linked to was for Windows 10. The customer was asking how to reinstall Windows 7 which is why I listed the site to buy the CD.

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