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shree10
1 Copper

cant restore to factory image..

hi... i hv dell inspiron n4110... before few days i change the os from win7 home to ultimate... bt nw i want to restore my laptop to factory image... i tried to do the same through advanced boot option bt i cant find factory image there... what i should do nw??? plz help..... thnx....

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Moderator
Moderator

RE: cant restore to factory image..

Hi shree10,

It seems like during upgrading to windows ultimate accidentally you may have deleted the recovery partition. The current situation indicates that the link between the operating system and Dell recovery is corrupt. The only option left is to manually reinstall the operating system (OS) using the OS disc.

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Philip_Yip
6 Indium

RE: cant restore to factory image..

Dell DataSafe fails to work correctly if an OS is manually installed and/or the system partitions have changed.

An Anytime Upgrade should not have effected it but in your case it seems like it has. As mentioned you will need to manually clean install for more details see Windows Reinstallation Guide/A Clean Install of Windows 7:

http://dellwindowsreinstallationguide.com/

 

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


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