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July 31st, 2016 07:00

downgrade rights question

Hi I brought a laptop from the dell outlet and its coming with windows 10 pro and i would like to downgrade back to windows 7 pro 

how do i do this ? i know how to install an os but do i request a key from MS or dell 

7 Technologist

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16K Posts

July 31st, 2016 21:00

You must use Dell Windows 7 OEM System Locked Preinstallation. See here for details:

http://dellwindowsreinstallationguide.com/downgrade-rights/

54 Posts

August 1st, 2016 02:00

so i don't need a windows 7 pro key I can just use a dell brand cd

54 Posts

August 1st, 2016 04:00

latitude E5470

7 Technologist

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16K Posts

August 1st, 2016 04:00

We need to know what model the new computer is exactly. Give us the details:

http://dellwindowsreinstallationguide.com/uefi/

Likely however you'll need USB 3.0 support and NVMe support. See here for details:

http://dellwindowsreinstallationguide.com/windows-7-sp1-iso-download/

7 Technologist

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16K Posts

August 1st, 2016 04:00

Exactly but it needs to be updated to support newer hardware.

54 Posts

August 1st, 2016 04:00

Okay I have check with the new computer supports windows 7 and it does ,will the disc work on my computer if there drivers for the computer

7 Technologist

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16K Posts

August 1st, 2016 12:00

Looking at the specification you'll definitely need to use the updated installation media:

http://www.dell.com/uk/business/p/latitude-e5470-laptop/pd

54 Posts

August 1st, 2016 15:00

Hi where do i get the update media from

7 Technologist

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16K Posts

August 1st, 2016 15:00

See the instructions here. You may be able to download it after inputting your service tag:

http://dellwindowsreinstallationguide.com/windows-7-sp1-iso-download/

54 Posts

August 3rd, 2016 15:00

Hi can I use a usb 3.0 dvd drive for the windows 7 installer ? will it pick it up

7 Technologist

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16K Posts

August 4th, 2016 02:00

Only if you use the updated installation media. Earlier installation media lacks USB 3.0 support.

54 Posts

August 4th, 2016 02:00

Hi which update media do i need one with sp1 one ? thanks

7 Technologist

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16K Posts

August 4th, 2016 03:00

You need media with "SP2" otherwise know as the convenience rollup, NVMe support and USB3.0 support...

54 Posts

August 4th, 2016 05:00

where can i find an iso image of sp2

7 Technologist

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16K Posts

August 4th, 2016 16:00

See here:

http://dellwindowsreinstallationguide.com/windows-7-sp1-iso-download/

It discusses the updated SP2 images below the SP1 download...

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