1 Copper

get pre-installed software to fix my computer?

Subject: get pre-installed software to fix my computer


Hello, I have a 2350 all in one running with 8.1...currently it has been stuck for days @ "Getting windows ready Don't turn off your computer"..I was wondering how I could get the 8.1 windows that was pre-installed and instructions how to re-install with a usb drive? thanking you in advance for any info you have..

Rick Johnson

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6 Indium

RE: get pre-installed software to fix my computer?

You can clean install Windows 10 TH2 following the instructions here:



Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads

#IDoNotWorkFor Dell
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