he violation occurred in iaStorA.sys which is the Intel RST (Rapid Storage Technology) driver. Remove and reinstall/update the driver. Which Dell Computer model do you have?
Please navigate to Dell's website and update your IRST driver below.
Hello Jesse L,
Thank you for your reply!
Here is my system configuration: www.dell.com/.../configuration
Computer: Inspiron 17R SE 7720
The configuration hasn't changed at all.
Dell System detect is saying that all of my drivers are up to date.
Here is the small mini dump from one of my tech tools:
Dump File : 111817-24390-01.dmp
Crash Time : 11/18/2017 11:23:36 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff801`87f5f473
Parameter 3 : ffffae0a`df46f6d8
Parameter 4 : ffffae0a`df46ef20
Caused By Driver : iaStorA.sys
Caused By Address : iaStorA.sys+5f578
File Description :
Product Name :
File Version :
Processor : x64
Crash Address : iaStorA.sys+5f473
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\111817-24390-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 16299
Dump File Size : 1,821,556
Dump File Time : 11/18/2017 11:26:13 AM
If you'd like I can attach the full mini dump as well.
I found this article too: www.dell.com/.../stop-error-in-iastorsys---kb-article---311881
I don't know if the above article would help at all. With this being said, would you like me to progress forward with the uninstall, restart the computer, and reinstall the IRST that is supported for my computer? Is there a newer version that is supported for my computer that Dell doesn't have listed for my make/model?
I appreciate your help!
It looks like the latest for my computer is the following (directly from Dell's website www.dell.com/.../drivers
Intel Rapid Storage Technology Driver Serial ATA 29 Dec 2015
Category: Serial ATA
Version: 22.214.171.1240 ,A00
Release Date: 14 Oct 2013
File Name: 5460_Serial-ATA_Driver_NGJJW_WN_126.96.36.1990_A00.EXE
File size: 22.89 MB
Description: This package provides the driver for the Intel Rapid Storage Technology and is supported on the Inspiron 5323/5420/5720/7420/7720, Vostro 3360/5460/5560, XPS L322X running the following Windows operating systems: Windows 8.1.
Being that my computer is running Windows 10 Home 64-bit would this change anything? I believe there may be a version 13 driver out there, but I'm not sure if that or even a newer driver could help. I will most certainly take your recommendation on the uninstall. Would you like for me to follow these steps: answers.microsoft.com/.../e3c4b6d6-56ba-4ac5-be50-89843c9d9b22
Sorry for the double post. I noticed the form is slightly different. All responses must be moderated.
The uninstall, and reinstall didn't do the trick. Do you have any other recommendations Jesse?
Thank you for your help Jesse!