My friend is having software issues on her computer. I was going to reinstall her OS to start from scratch after backing everything up. However, she does seem to have the Dell Windows 7 Home premium cd. Can I use another window 7 disk as long as I have her product id?
She has a Dell Inspirion 19, 4gb ram, 64 bit OS, E5400 2.70 GHz pentimu dual core cpu
You can use another Windows 7 DVD as long as:
Alternatively, you/she can call Dell to get a DVD for Windows 7. You may also be able to reinstall to factory defaults using the built-in (by Dell) Recovery Partition (may be F11 just after starting up system). This does not require a DVD and is why Dell doesn't include them.
If the PC came with Windows 7, the Dell recovery partition (PC Restore) can be accessed by F8 at power on. If this is still there, the PC can be completey reinstalled to the original factory condition and no discs are needed.
If, on the other hand, it originally had Vista, the manual method with discs will be required.
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