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February 19th, 2016 19:00

passwords

I put a password on my mother's computer and now it won't allow me to get on. When I try to change password it wants me to install floppy disc or USB, neither of which she has (computer is from 2009). Anyone know how we can change or remove this password? When I try to access it it wants the admin password and I don't have that either.

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16.7K Posts

February 22nd, 2016 05:00

 rgander

At the links below are ways to reset your windows password.

How to reset Windows 7 password without reset disk

How To Reset a Windows 7 Password

For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.

 

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