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fariha05
1 Nickel

please help me about reinstalling software on xps 15

hi. do you know where can i reinstall dell webcam central, dell stage and sensible vision fast access facial recognition for my xps15. i have to reinstall my OS so all my software are deleted. i tried to download from my dell downloads but when i clicked on smart source media manager, the message occurs: cannot download the application, the application is missing required files. contact application vendor for assistance" plz help me.

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6 Replies
7 Plutonium

Re: please help me about reinstalling software on xps 15

Dell's have a restore partition (PC Restore), accessed by F8 at power on for Vista/Win 7 systems and that allows restoring to original factory condition and no extra discs or drivers are needed?  If you haven't reinstalled with discs yet, that is the preferred reinstall method. 

Access the Dell driver downloads, either by your service tag number or by the PC model number to get available driver downloads.

Dell reinstall instructions

Dell Drivers



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

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fariha05
1 Nickel

Re: please help me about reinstalling software on xps 15

thank you for your advice. but seems i've already installed my windows manually, is it going to be alright if i restore it to the pc factory setting? i'm afraid it will affect the necessary setting of my important hardware n software. can't i just install the mentioned software manually?

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Moderator
Moderator

Re: please help me about reinstalling software on xps 15

fariha05,

 

Using Internet Explorer, go to My Dell Downloads :: Login Use the same email address and password you used here. Click on add system. Dell Stage, Fast Access and Dell Webcam Central can be found there.

 

 

Rick

 

 

 

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Philip_Yip
6 Indium

Re: please help me about reinstalling software on xps 15

If you have installed manually you will have lost the ability to factory restore, ensure that you have followed everything in my wiki A Clean Install of Windows.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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fariha05
1 Nickel

Re: please help me about reinstalling software on xps 15

PudgyOne, thank you for your advice. i've managed to install all the software using the internet explorer.

natakuc4, thank you for informing that. currently, my dell xps 15 is functioning as usual.

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Moderator
Moderator

Re: please help me about reinstalling software on xps 15

fariha05,

 

Glad you get the programs you needed. Thanks for posting back.

 

Take care,

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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