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JManzi
Copper

"The User Profile Service service failed the login, User Profile cannot be loaded

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I can't log into my Dell.  I only have one user account, jmanzi.  When I ener password and click enter, I get an error saying

 

"The user profile service serice failed the logon.  User Profile cannot be loaded."

I tried logging into safe mode, but I don't know how to get the safe mode menu.  My dell is running Windows Vista 64 HOME edition. 

Please help

Thanks

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7 Replies

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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Hi JManzi,

Please run the diagnostics to check the hardware functionality. Here are the steps:

  • Restart the system and immediately start tapping the 'F12' key to enter the 'Boot Menu'.
  • Use the 'Down Arrow' key to highlight the 'Diagnostics' option. Press the 'Enter' key.
  • The diagnostics will begin. Please note the exact error message/code, if any appears on the screen.
  • You may also refer to the video on the link http://dell.to/1hrt2P4  for more information.

You may refer to the link http://dell.to/1bV0cp4 for steps on how to navigate to safe mode in windows vista.

Once you are logged on to safe mode, log on to the administrator account. Please perform the steps given on this link http://dell.to/1eIaCdi.

Hope this helps!

Keep me posted with the results. I’ll be glad to assist.

Thanks & Regards

Garima G
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USAIndia. For helpful Dell Support Videos, you may click Here.
Jiptrack
Bronze

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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This thread is old but anyone with a similar issue should restore the computer to an earlier date in Safe Mode. Wish, i hadn't restored my system and found the fix earlier. Fixing The User Profile Service failed the logon

lewie1273
Copper

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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Thank u sooooooooo much !!!!!!!! I thought I was going to have to take it to a shop !!!!!!! 

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CoolCakes
Copper

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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Hi,

I tried diagnostics, but I still got the error that I cannot login and access the internet. Is there another soulution?

Thank you.

 

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CoolCakes
Copper

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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I also got a error when I was re-booting.

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sajid111
Copper

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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Yes The user profile service failed logon has an easy fix and a comprehensive and step by step guide has been published to get rid of this error here..

Fixing The User Profile Service failed the logon

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Lissi411
Copper

RE: "The User Profile Service service failed the login, User Profile cannot be loaded

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Thank you!!!! I followed each step as directed. Didn't lose any files. I was able to get back in my profile with no problem!!!!!

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