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Last reply by 08-11-2021 Unsolved
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recovery tool not finding service tagi

Hi,

 

The Recovery tool does not find my service tag meaning I cannot create my USBwindows installation..

It is an alpha numeric tag from the main setup menu in the system laptop.

I need to reinstall windows 10 using the USB recovery. The laptop  hard drive is empty right now

so no way to use recovery from it...

what to do next in this situation

 

Lantic

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