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joanneg1980
1 Nickel

restoring windows 8 disc 2 not working! plz help

after someone hacking into my laptop i decided to wipe my laptop completely to remove anything left behind after starting this process disc 2 of my back up wont work and now my laptop is useless any idea to get it back to normal??

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2 Replies
Dell-Rajesh R
5 Tungsten

Re: restoring windows 8 disc 2 not working! plz help

Hi joanneg1980,

Kindly private message me the service tag of the computer so that I can take it further from here. To private message the service tag click my User name and click Start conversation.

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
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rebelwan
1 Copper

RE: restoring windows 8 disc 2 not working! plz help

I cannot restore my dell inspiron 17r to is factory image due to a corrupted file named base.swn can you please help me ?

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