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solution for error 80070002 SP2 fails

Solution for:

“Vista Service Pack 2 fails installation” Error: 80070002

This is the solution I found.

1.    Download the appropriate Service Pack 2 for your operating system. In my case it was Vista Home Premium (32 bit). Windows6.0-KB948465-X86.exe  at  http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&displa... 

Don’t try to run it from the download page.


2.    Download “System Update Readiness Tool for Windows Vista” at:


3.    Run the Readiness Tool from your computer. THEN, run Service Pack 2.


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Re: solution for error 80070002 SP2 fails


Thank you for using the Dell Community Forum.

Thanks for posting this information for the forum users who may be having issues with SP2.


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Re: solution for error 80070002 SP2 fails

Jesse L,

I'm having the same issue that everyone on this thread (http://en.community.dell.com/forums/t/18835915.aspx?PageIndex=28) is having.  After reading the 28 pages of the thread I realize you're no longer covering that forum/thread but that you seem to be the most helpful.  Can you suggest a course of action please?  Thank you.

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