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windows freezing on startup
hello,
i am running windows xp professional on a dell latitude D620
my problem: for the past couple weeks now, i almost consistently have had to start up my computer twice for it to run properly. Upon the first startup, windows will load but then freeze before I am able to start any programs. I am unable to restart it in any other way except to hold down the power button until it turns off, then turn it on a second time and then everything works fine. I have no idea where to begin in resolving this problem. any help would be appreciated.
also: not caused virus/spyware, as i run protection software pretty regularly. also not overheating, etc. because the comp has no time time heat up.
thanks
c
DELL-Jesse L
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August 26th, 2009 06:00
cristeanna,
Thank you for using the Dell Community Forum.
It could be another program loading at startup that is causing this to happen. Go to start - run and type in msconfig. Click the startup tab. What is listed?
cristeanna
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August 26th, 2009 08:00
thanks!
here's whats listed:
ZCfgSvc
ifrmewrk
stsystra
quickset
NvCpl
Nwiz
rundll32
NvMcTray
DVD Launcher
Apoint
UfSeAgnt
ZuneLauncher
Reader_sl
Communications_H... (it wont let me see the rest of this one's name)
Quickcam
jusched
dumprep
SpySweeperUI (this is my spyware protection program
DSAgnt
TMAS_OEMon
ctfmon
Clean Access Agent (this is my internet access for school)
Digital Line Detect
hp psc 1000 series (my printer)
hpoddt01.exe
Also: I tried unchecking a few of them yesterday (Quickcam and hp psc100 series) because they are rather unessential and I knew what they were to see if that helped, and my computer subsequntley kept starting up in something Utility mode (i cant remember exactly now). I went back through and rechecked those programs and made sure Normal Startup was selected, but it still was starting in said Utility mode, I had to run a system restore to kick it back to Normal. So I am a little aprehensive about fooling around more with the startup programs...
thanks again
c
DELL-Jesse L
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August 26th, 2009 08:00
cristeanna,
There are a few programs that do not need to be in the startup group. You can start them from programs in Windows when you need to use them.
ZCfgSvc
ifrmewrk
stsystra
quickset
NvCpl
Nwiz
rundll32
NvMcTray
DVD Launcher - Uncheck
Apoint
UfSeAgnt
ZuneLauncher - Uncheck
Reader_sl - Uncheck
Communications_H... (it wont let me see the rest of this one's name)
Quickcam - Uncheck
jusched
dumprep
SpySweeperUI (this is my spyware protection program
DSAgnt
TMAS_OEMon
ctfmon
Clean Access Agent (this is my internet access for school) -Uncehck
Digital Line Detect
hp psc 1000 series (my printer) - Uncheck
hpoddt01.exe - Uncheck
Try these first to see if that will help.