How to solve slow computer problems

Community Manager
Community Manager

How to solve slow computer problems


1: Restart your computer regularly.
2: Run the automated tools provided in the SupportAssist tool.
3: Run a complete hardware diagnostic test.
4: Scan your computer for malware.
5: Restore your Dell computer using Windows System Restore.
6: Reinstall Microsoft Windows.

Optional Steps:
Check and clean the air vents on your Dell computer
Blocked air vents can cause serious performance issues by restricting airflow, this can cause the processor, memory (RAM) and other hardware to overheat which may lead to a potential hardware failure. Excessive heat can also cause a significant decrease in performance as most processors automatically reduce the speed of the processor to help compensate for heat-related problems. If you notice the system fan running constantly, this might indicate that your computer is not running as efficiently as possible, and/or clogged air vents.

It is important to keep dust from accumulating in your computer and ensure adequate ventilation to help reduce heat. Lint and dust accumulation prevents air from flowing around the cooling fins and causes the fan to work harder.

Caution: Turn off your computer and disconnect the power cable or AC adapter before using compressed air to clean your computer. Follow the instructions on the side of the compressed air can, using compressed air incorrectly can damage your computer.
Caution: Do not try to blow the dust using your mouth. Moisture can cause irreparable damage to electronic or electrical components.

For more tips and troubleshooting can be viewed in this video.


DELL-Rosie H
Social Media Support
Community Manager

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Last update:
‎04-07-2020 02:25 PM
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