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36575

May 26th, 2015 09:00

WCM CFG XML: Class not registered

QuestionWCM CFG XML: Class not registered
We are using WDM 5.0 and when we try to push a config to the device, it shows the following error in WDM scheduled packages.

Try 1:Error Line#: 1 Cmd:WCM CFG XML: Class not registered

The devices are C90LE7.

Any help would be greatly appreciated.

4 Posts

May 26th, 2015 09:00

It's too wierd

It looks like we are trying the same things and successful with the same things. The only difference is the machines I am trying to send the configuration file to are Z90D7's.

Are you using the free version of Device Manager or an Enterprise version?

4 Posts

May 26th, 2015 09:00

Have you found a solution?

I know this wasn't very long ago that you posted your question but I was wondering if you have found a solution yet? I am experiencing the same issue and would like to resolve it.

What have you tried so far to resolve it?

Thanks,

10 Posts

May 26th, 2015 09:00

Not much progress so far.

Here is what I have tried:
* Made sure it wasn't a single client issue. Tried it on 2 additional clients with the same results.
* The config works fine if I import it manually. So It doesn't seem to be related to the config file itself or the WCM client. The client version I have installed is 1.1.0.13 .
* I am able to update clients. I was able to install HAgent and TightVNC packages so there isn't anything generically wrong between client/server.
* Looking at the IIS log files, I just don't see a call made for the xml config file. Additionally, I don't see the file on the client in the History folder. I am unsure what it means but I will be concentrating on that for a bit to see if I can figure out what's happening.

4 Posts

May 26th, 2015 09:00

Got a configuration to install from the Device manager. What I did was made sure the version of WCM on the server is the same version on the client. My server was running 1.3.1 and my clients are all running 1.2.1. I updated the clients to 1.3.1 and it worked! I hope this helps you with your issue as well.

4 Posts

May 26th, 2015 09:00

Submitted a Case to Dell Wyse

I went ahead and submitted a case to Dell Wyse Support regarding this issue. I will keep you updated on this and hopefully we can both get this fixed.

10 Posts

May 26th, 2015 09:00

That worked!

That was the trick. Downloaded the WCM package and pushed to clients and they started working. Thanks for finding the solution.

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