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PolyakS
1 Copper

WDM 5.7.2 Cannot get/pull image from Wyse 5020 buid 0A62

After update Wyse 5020 to build 0A62 ( over WDM) cannot get image.

The client gets the task, then reboot in nomal mode and again get task.

I tried on different clients and clean instaled WDM server.

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2 Replies
Moderator
Moderator

Re: WDM 5.7.2 Cannot get/pull image from Wyse 5020 buid 0A62

Hi,

Can you private message me the service tag? Did it work on older builds?

Thanks,
Josh Craig
Dell EMC Enterprise Support Services
Get support on Twitter @DellCaresPRO
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mafischl
2 Bronze

Re: WDM 5.7.2 Cannot get/pull image from Wyse 5020 buid 0A62

This is the same issue I found and reported with build 0A62 for the 7020. Suspect that updated BIOS (2.0F) would not allow Merlin to boot automatically during an imaging. 

Workaround: After signaling the device to re-image using either WDM/WMS and the unit restarts. Manually invoke the Boot Options (F12) and select Merlin from the list. This will start the re-imaging process for you. It is also possible to temporarily re-order the boot order to go to Merlin before the SATA drive (just remember to reset the boot order afterwards).

Recommend using 0A38 until the issue is resolved. I did have difficulty with the BIOS not downgrading once it is updated to 2.0F.

Tracking at: https://www.dell.com/community/Wyse-Windows-10-IoT/Merlin-Non-PXE-Image-Deployment-Broken-in-0A62/m-...