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February 19th, 2019 07:00

Wyse 3040 ThinLinux Upgrade Security key failure

Trying to test different versions of ThinLinux on a 3040. I have a flash drive configured with the USB Imaging Tool, and both 2.1.0.01 and 1.0.7.1 on the drive. I have also updated the BIOS to the latest version 1.2.5. When I boot off the drive and attempt to install either image, I get a security key error. There appears to be little to no information available for this error.

I have a support ticket open with Dell, but wanted to see if anyone else had similar issues that could point me in the right direction.

3 Apprentice

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704 Posts

February 19th, 2019 10:00

If you are trying to update to 2.1 you may want to push this update to the device first.

https://www.dell.com/support/home/us/en/04/product-support/product/wyse-3040-thin-client/drivers

ThinLinux version 2.1 preupgrade fix add-on for Dell Wyse 3040 thin clients
Application 22 Jan 2019  Download 

Importance: Optional

Version: 1.0.0-14 ,1.0.0-14

Release Date: 28 Dec 2018

File Name: 3040-tl2.1-pre-upgrade-fix_1.0.0-14_amd64.zip

File size: 358.21 KB

Description: This package is supported on Dell Wyse 3040 thin clients and is intended for customers who want to install the preupgrade add-on. You must install the preupgrade add-on before upgrading the ThinLinux version from 2.0 to 2.1.

4 Posts

February 20th, 2019 05:00

For anyone that is curious

Old key : 01090737

New key : 01090837

If you change this string in the XML and rsp files on the flash drive to match the client, it will install without issue. I was able to install 2.1 on a system without the patch, simply by changing this string.

4 Posts

February 19th, 2019 09:00

I pulled the stock image from my 3040 test unit, copied the key from the xml file into the xml file on the image I downloaded. This allowed me to push the 1.0.7.1 image without issue.

The question is, can I push the image without a key? If not, how do I get the key? While I was playing around with this I wiped the partition table from the emmc storage, so I assume the key is stored in the BIOS/UEFI.

 

EDIT :

I noticed in the USB Imaging Tool that the image I changed the key on also changed it's icon. It was the standard Ubuntu logo, but now it is the Dell logo. This might be more universal than I thought. Will test with another unit.

4 Posts

February 19th, 2019 11:00

That works as well. At least I know that either installing the package or manually changing the key is sufficient.

So now I have three questions.

1. Can I retrieve the key from the BIOS?

2. Can I remove the need for the key?

3. Why are people still using Dell Thin Clients?

1 Message

March 23rd, 2022 14:00

Hey luxadmin, I saw your post, its old but I'm having this problem trying to downgrade my 5070 from 9.1 to 8.6 and getting the 233 error, do you have any clue what the key can be so I can add it on the OS on USB to match the 5070?

1 Message

July 19th, 2022 05:00

Try to edit mask details in the xml file that contain the commands..

edit the commandsxml.xml (found in the image-folder on the USB-stick). There is a ‘FFFFFFFF’ (mask) section  and when you replace this with ‘00000000’ it should work.

September 14th, 2022 07:00

Thanks this worked for me on a Dell Wyse 5010

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