Highlighted
1 Copper

Restarting ThinOS Devices with active sessions

I have about 30 ThinOS Dell Wyse 3040s setup to all Direct RDP into a terminal server. When I attempt to restart them from the "Devices" menu, all of them show a "You have active connections" menu for a few seconds and then just disappears without restarting.

How do  I get them to ignore the active session and reboot?

 

WMS 1.4
ThinOS 8.6

3 Replies
Highlighted
2 Bronze

Re: Restarting ThinOS Devices with active sessions

This is a very annoying problem. I find that the VNC service will sometimes barf and there's no way to get to the thin client remotely. Trying to reboot it from WMS doesn't work as it just displays a prompt on the end device that needs to be clicked.

Surely there must be a way to force a reboot?

0 Kudos
Highlighted
1 Copper

Re: Restarting ThinOS Devices with active sessions

ShutdownCounter=0 on its own line in advanced

0 Kudos
Highlighted
1 Copper

Re: Restarting ThinOS Devices with active sessions

We ran into this as well, apparently it was a design choice from Dell as some customers were complaining about admins being able to reboot clients remotely while in session impacting the user's experience. This has been reversed in 8.6.206, so know it will pop the message for a period equal to what you have set in your profile and then reboot accordingly.

0 Kudos