Unsolved
This post is more than 5 years old
2 Posts
0
4261
[BUG] Screen contains black borders
[BUG] Screen contains black borders
Hello there,
When I'm using my Asus Transformer 300T with Pocketcloud PRO, I use the automatic setting for the resolution. If I then connect to my computer (1680*1050) the screen resolution on my tablet looks just fine, but when I touch the window and drag it around, there are quite large black 'bars' on the right and bottom side of the actual screen image.
Is there any fix for this?
Cheers,
Bryan
Josh-2015
1.3K Posts
0
July 28th, 2015 23:00
My apologies for the inconvenience, I believe our engineers have something in the works that would allow users to lock the desktop in place. This would be in a future release.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1.3K Posts
0
July 28th, 2015 23:00
This is by design. This allows you to move the desktop around just in case you need to get the touch pointer to the edge of the screen.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
bryantebeek
2 Posts
0
July 28th, 2015 23:00
I think this really should be an option. It's pretty annoying when using a mouse and clicking a bit to long (and then drag meanwhile) seeing the window fly to the upper-left corner of my screen. I can't use pocketcloud effectively in it's current state, although it's definitely my favorite remote desktop application.
Hope this will be added someday