alitwaij
1 Copper

Can connect to home pc but not work pc. Help

Can connect to home pc but not work pc. Help

Just installed Windows client on work pc. Got to page saying sign in with Google account. Signed in and didn't do much afterwards.My home pc displayed the alow pocket cloud to access my Google account items. The work one didn't. Any ideas?

Thanks
Ali

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Josh-2015
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RE: Can connect to home pc but not work pc. Help

Is it possible that your work computer may have incoming remote access blocked or disabled in a firewall or anti-virus? You may want to check with your IT person to make sure you are allowed to access your work PC remotely. 

Can you see the cloud icon in the system tray on your work PC? If you right click on it, does it show Sign Out?

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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