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August 3rd, 2015 03:00

Can't connect through auto-discovery on Vista-32 bit

Unhappy Can't connect through auto-discovery on Vista-32 bit

I have a samsung galaxy S and I can't connect using the google autodiscovery on my galaxy. just spins saying its trying to connect but never does...

August 3rd, 2015 03:00

i saw that solution for another similar problem on the forum and tried it but still it didnt work.

500 Posts

August 3rd, 2015 03:00

Please try next steps:
1) in PocketCloud Settings log out from Auto Discovery
2) on your PC log out from PocketCloud Windows Companion Google account and re-login again
3) Re-launch PocketCloud app on the device
4) Login in Auto Discovery again
5) Try to connect to the machine

August 6th, 2015 00:00

i was using autodiscovery. i thought that didnt use either of those...?

500 Posts

August 6th, 2015 00:00

Are you using VNC or RDP? What OS you are trying to connect?

August 13th, 2015 03:00

Windows Vista Ultimate 32-bit

yes remove access is set to allow "allow connections from computers running any version of remote desktop"

i have finally connected using VNC. i just thought with the google setup i wouldnt have to install anything

500 Posts

August 13th, 2015 03:00

If you are using Vista Home Edition you will need to install TightVNC 2.0.2 as well from http://www.tightvnc.com/download.php.
Use Self-installing package for Windows.

August 13th, 2015 03:00

ahh and that workd through wifi on my home network but is not working through 3G

500 Posts

August 13th, 2015 03:00

Please let us know what Vista edition you are using on your PC. It will help us a lot.

Also please check if "Allow Remote Access" check box is checked on your PC.

Control Panel > System > Allow Remote Access.

Thanks

August 13th, 2015 03:00

i dont quite understand. i thought that the whole point of using the google method was that you didnt have to bother with vnc or rdp?

August 13th, 2015 03:00

i dont quite understand. i thought that the whole point of using the google method was that you didnt have to bother with vnc or rdp?

500 Posts

August 13th, 2015 03:00

If you are using Vista Home Edition you will need to install TightVNC 2.0.2 as well from http://www.tightvnc.com/download.php.
Use Self-installing package for Windows.

500 Posts

August 13th, 2015 04:00

Great! I am glad it works!
And thank you for the request.

Best regards

August 13th, 2015 04:00

got it! sweet!

a bit of a feature request. itd be nice to have an option to simply browse your hard drive i.e. a remote windows explorer   but i can see my desktop. nice!

500 Posts

August 13th, 2015 04:00

Are you trying to connect to your Home PC or Work PC?


Could you please check Windows Companion Settings.

Right click on Windows Companion icon > Auto Discovery Settings > Options

Check VNC Port. It should be 5900. Then run test. Click TEST button.

Try to connect again via 3G

Let me know if it works.

500 Posts

August 13th, 2015 04:00

Please try these steps using 3G:

1) in PocketCloud Settings log out from Auto Discovery Google account
2) on your PC log out and re-login again from PocketCloud Windows Companion Google account
3) Re-launch PocketCloud app on the device
4) Login in Auto Discovery again
5) Try to connect to the machine

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