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July 31st, 2015 03:00

Cannot get Xoom to connect, VNC setup problems

Cannot get Xoom to connect, VNC setup problems

Hello,

I am brand new here. I just downloaded the PocketCloud app for my Xoom today and installed the software to my macbook. (OSX 10.5.8)

When trying to set up the software on my macbook the VNC Setup fails. It cannot complete the first step (VNC Service is not running) or the second step (VNC password is not set)- even though it asks for a password to access the computer. It says the VNC auto configuration is successful and gives me my ip address.

However VNC to Port 5900 failed so I am unable to sign in.

Any ideas?

Thanks.

925 Posts

July 31st, 2015 03:00

Hi ch,
You will need to set this up:
*********************
Please navigate to systems preference-sharing. 
check Remote management.
click on computer settings.
Set password there.

Please let me know if this works!
Thank you!

 

 


Wyse PocketCloud Team

3 Posts

August 4th, 2015 02:00

Quote Originally Posted by Suchitha View Post

Hi ch,
You will need to set this up:
*********************
Please navigate to systems preference-sharing. 
check Remote management.
click on computer settings.
Set password there.

Please let me know if this works!
Thank you! 
That did it...thanks so much! I got an email from tech support and they said it isnt optimized for 3.0 yet, but this is a start!

Thanks again

925 Posts

August 10th, 2015 01:00

On windows 7, you will need to install vnc application first. If it is home edition it will be installed for you.
Thank you
suchitha 

 

 


Wyse PocketCloud Team

1 Message

August 10th, 2015 01:00

Similar problem, but with Windows 7. What do I do in that case?

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