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IT IS FIXED -> "Menu button stopped working"
IT IS FIXED -> "Menu button stopped working"
After the most recent update, after connecting via RDP to a desktop, the menu button on my android device stops working. The menu button works fine while not connected to a desktop. Not being able to use the button means that I cannot bring up the touch pointer (or access any menu options).
This worked fine before the update.
I'm using a Nook Color with CM7, so the buttons are all "soft" buttons. I've tried different soft key apps, but none work while connected to a desktop.
I've tested this on my android phone with hardware buttons and everything seems to work as expected.
I've rebooted, uninstalled, reinstalled, rebooted again... still cannot access menu. I can see the menu button.. but pressing on it does nothing.
Has anyone else run into this?
scott1967-2015
6 Posts
0
August 11th, 2015 04:00
I'm glad I could help
Let's hope they fix the problem soon.
PocketCloud Developers: Send me a message if you would like me to help you troubleshoot.
scott1967-2015
6 Posts
0
August 11th, 2015 04:00
http://www.brothersoft.com/mobile/wy...vnc-87912.html
My phone is rooted and I run nightly backups with TitaniumBackup. After uninstalling, I restored previous versions until I found one that worked.
I was lucky to have several versions backed up for the paid and free PocketCloud apps.
jdargie
1 Message
0
August 11th, 2015 04:00
i have a motorola bionic and have the same issue.
mputtr-2015
7 Posts
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August 11th, 2015 04:00
I have to join to to bump this as well. I'm actually running the HP Touchpad with CM7 and the softkey does not work at all. Currently I am compensating with Teamviewer, but I would prefer to be able to use pocketcloud again.
The home and back button works fine but the menu does nothing like everyone else is saying.
I also don't think you would need to order a nook to get it running. the main component is the softkey app. The developers have mentioned that the softkeys use the same call as a hardware key.
Lana-2015
500 Posts
0
August 11th, 2015 04:00
Jdargie,
What PocketCloud version are you using? Is it latest 1.2.237?
Motorola Bionic menu options, touch pointer and keyboard work just fine.
Please check Android keyboard settings on your device
Thank you
kramttocs
7 Posts
0
August 11th, 2015 04:00
In the exact same boat as scott1967 (HP Touchpad running CM7 Alpha 2.1).
Without the ability to bring up the Touch Pointer it's really not usable. I actually bought the Pro version after having such good success with the free on my phone but had to refund it after finding that the softkey menu wouldn't work. Would gladly buy it again if this gets fixed.
Edit: Based on Scott's (much appreciated) testing, I installed the .108 build and it's working great. Just missing the Pro features now...
kramttocs
7 Posts
0
August 11th, 2015 04:00
no problem! i am just really glad scott found that build that worked. hoping this gets resolved because swapping hosts with the one connection limitation gets tiresome
mputtr-2015
7 Posts
0
August 11th, 2015 04:00
Has anyone tested out the latest version to see if the menu softbutton works?
EDIT: nope. still doesn't work.
back to version .108 for me.
kramttocs
7 Posts
0
August 11th, 2015 04:00
not sure where Scott got his but i just googled it to find the apk.....
http://www.brothersoft.com/mobile/wy...vnc-87912.html
kriitik
3 Posts
0
August 11th, 2015 04:00
As I have written before, this issue is also with Archos internet tablet using also softbuttons.
scott1967-2015
6 Posts
0
August 11th, 2015 04:00
Pocket Cloud Pro
1.2.237 - Confirmed Broken
1.2.217 - Confirmed Broken
Pocket Cloud
1.2.117 - Confirmed Broken
1.2.108 - Confirmed Working!
1.2.108 - Didn't try
1.2.103 - Didn't try
Installed SoftKeys for ROOT USERS
-Menu key works in SoftKeys in every other place other than during a VNC session (haven't tried RDP)
HP Touchpad
CyanogenMod-7.1.0-RC1-tenderlion-KANG
Build GRJ22
Recommended temporary fix (To the PocketCloud Dev Team):
When you scroll and see the scaling button and the [+/-] zoom, add a toggle for the Touch Pointer.
This will give us all access to the keyboard, right-click, etc. in the current version of PocketCloud.
The back button works, so I can use that to end my session. All other features can be accessed through the Touch Pointer.
I was looking at some events generated with aLogCat and found a developer with a similar issue. This is what he said finally resolved his problem:
"I've resolved the problem. We had called setFocusable(true) on the popup window and the main view, and requested focus, but omitted setFocusableInTouchMode(true)."
I purchased PocketCloud, but at the moment, I am limited to an older build of the free version on my HP Touchpad. I hope my troubleshooting helps us all get to a fully-functioning current version.
-Scott
Lana-2015
500 Posts
0
August 11th, 2015 04:00
Kriitik,
Is it new issue with Archos tablet, or it was never worked before?
mputtr-2015
7 Posts
0
August 11th, 2015 04:00
Thanks! I'll work off that version for now since I dont have much of a choice.
scott1967-2015
6 Posts
0
August 11th, 2015 05:00
I still see PocketCloud Remote Desktop Pro version 1.2.237 in the market. (Developers, please update the paid version)
Confirmed broken with the paid version?!
Confirmed working with the free version on the HP Touchpad!
PocketCloud Free version 1.2.165
scott1967-2015
6 Posts
0
August 11th, 2015 05:00
Confirmed working in the pro version. Thanks!