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August 2nd, 2015 00:00

Keyboard Viewsonic ViewPad 7

Keyboard Viewsonic ViewPad 7

The keyboard function does not work in a Viewsonic Viewpad7. Android 2.2
I have tried it with vmware view and rdp with and without companion tools.
(booth local wifi and 3g)
Is there any fix that i can apply?

I have now tried rdp to physical pc and have the same result.
Funktion keys does work but no keyboard.

Autodetect keyboard is checked.

544 Posts

August 2nd, 2015 00:00

The keyboard won't appear at all or are you saying all the keys like A-Z don't do anything when you tap on them? We haven't had a chance to test on the Viewsonic ViewPad yet.

-Chris
Wyse Technology

7 Posts

August 6th, 2015 23:00

Quote Originally Posted by Chris View Post

The keyboard won't appear at all or are you saying all the keys like A-Z don't do anything when you tap on them? We haven't had a chance to test on the Viewsonic ViewPad yet.

-Chris
Wyse Technology
The keyboard does not appear att all. The Function keys appears and works as well.

544 Posts

August 10th, 2015 21:00

Are you pressing the "Menu" key and then tapping "Keyboard"?

7 Posts

August 10th, 2015 21:00

Anything new?

Quote Originally Posted by Chris View Post

Thank you for the video. We are going to order a device and debug this issue.

-Chris
Wyse Technology

7 Posts

August 10th, 2015 21:00

Quote Originally Posted by Chris View Post

Are you pressing the "Menu" key and then tapping "Keyboard"?
I guess its the "menu" that im pressing, it brings a on screen choice of mouse, function keys, keyboard end something more. (i do not have the device close by right now) 
And yes i have tried to type on the virtual "invisible" keyboard with no result. have also tried to activate the keyboard via the mouse function with the same result.

7 Posts

August 10th, 2015 21:00

Its (viewsonic) factory Android 2.2 OS. Yes i can take a video, Do you have a ftp upload or something similar where i could post the video?

544 Posts

August 10th, 2015 21:00

Is your device jail broken or is it running the factory Android OS? Would it be possible for you to take a video with your cell phone camera of the issue? That will help our Developers debug.

Thanks,

Chris

544 Posts

August 10th, 2015 21:00

Thank you for the video. We are going to order a device and debug this issue.

-Chris
Wyse Technology

7 Posts

August 10th, 2015 21:00

500 Posts

August 10th, 2015 21:00

We are working on it

Regards

544 Posts

August 10th, 2015 21:00

You can upload it to mediafire.com or dropbox.com.

500 Posts

August 10th, 2015 22:00

Hi,

Currently PocketCloud supports only tablets that comes with Android Market pre-installed on the device.

Best Regards

925 Posts

August 10th, 2015 22:00

Hi kung, Out of interest, when your function keyboard pops up, can you use the switch icon on top menu(next to contrl) .Does that show the keyboard? what have you selected on your android -settings-keyboard?

 

 

 


Wyse PocketCloud Team

500 Posts

August 10th, 2015 22:00

Kungmakro,

Thank you for information. We are looking at this issue.

Regards

925 Posts

August 10th, 2015 22:00

Hi Fred, what is your keyboard settings on the android device? settings-keyboard

Are you able to switch to keyboard using the top menu (I assume you are able to see control keyboard)

 

 

 


Wyse PocketCloud Team

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