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July 30th, 2015 05:00

PocketCloud not working on Nexus 10?

PocketCloud not working on Nexus 10?

I just downloaded and installed the free version of PocketCloud on my Nexus 10. I went through the setup on my tablet and installed PocketCloud companion on my PC. PocketCloud on the Nexus 10 now always says "Unfortunately, PocketCloud has stopped" every time it launches.

I tried rebooting the tablet but got the same result.

Is anyone else experiencing this problem? It seems that PocketCloud may have an issue either with the Nexus 10 or Android 4.2.

--Paul

1.3K Posts

July 30th, 2015 05:00

Paul, with the roll out of 4.2 we have gotten some reports of devices having issues with our application. We are working on getting a fix out asap. Hopefully in the next day or so we should have an update available. 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

5 Posts

July 30th, 2015 05:00

I am seeing the same issue on my Nexus 7 with 4.2. Waiting for that update since I can no longer manage my work computers remotely. 

1.3K Posts

July 30th, 2015 05:00

Glad to hear. Again, our apologies for the trouble! 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

4 Posts

July 30th, 2015 05:00

Working now

I got the update, and it's working now on my Nexus 10.

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