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lewisdh
1 Nickel

Pocketcloud explore file copy issue

Pocketcloud explore file copy issue

Using pocketcloud explore I can remotely access a share that has 26 folders labelled A-Z. I can see all 26 folders. When I select a file from my device then select transfer then copy then go to the same 26 folders labelled A-Z I only get folders A-S show and I can't scroll down anymore. I can use folders A-S without any problems but the others have disappeared.

Is there any way to resolve this?

Kind Regards

Lewis

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Josh-2015
3 Zinc

RE: Pocketcloud explore file copy issue

Lewis, thanks for the information. I was actually able to reproduce the issue in house. I have filed a bug (FBANDROID-670) against it and hopefully a fix can make it into the next release.

Our apologies for the inconvenience!

A workaround would be to navigate to the folder you want to upload a file to on your remote computer, select the Upload button at the top of the screen, then navigate to the file you wish to upload on your mobile device and select it. The file will be uploaded from there.

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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