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July 30th, 2015 03:00

Problem PocketCloud PC Compagnion

Problem PocketCloud PC Compagnion

Hello, i have acquire pocketcloud for android

I have a problem with an installation of PocketCloud PC Compagnion 2.3.7 on windows 7 ultimate 64 bits with Administrator's session, when i launch the install, I have the result :

Configuring user privileges : failed.

How to fix this problem for pocketcloud for android.

Thank's for your help

Fabrice

July 30th, 2015 03:00

Quote Originally Posted by Sarun View Post

This occurs when pocketcloud tries to add the logged in windows user as part of the remote desktop. You can do this manually by following the instructions in this link
http://pocketcloudsupport.wyse.com/e...op-users-group
Good evening, and thank's for your response.
In fact, this error of user privileges happens when I install 'PocketCloud Windows companion "and I'm with an administrator's session, then i think that the rights for remote desktop user are included Administrators. I still added the rights to my administrator session without changes for my error. this problem persists. do you have a solution for this problem.

1) Configuring Remote Desktop : OK
2) Configuring Firewall : OK
3) Configuring NLA : OK
4) Configuring User Privileges : Failed
5) Configuring Windows Password : OK
6) Configuring Auto Discovery : OK

Thank's for your help
Fabrice

145 Posts

July 30th, 2015 03:00

This occurs when pocketcloud tries to add the logged in windows user as part of the remote desktop. You can do this manually by following the instructions in this link
http://pocketcloudsupport.wyse.com/e...op-users-group 

 

 

 


Wyse PocketCloud Team

145 Posts

August 3rd, 2015 23:00

What happens if you try to connect using PocketCloud by discarding this error?

 

 

 


Wyse PocketCloud Team

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