allan1313
1 Copper

RDP 3389 Error

RDP 3389 Error

I don't know if this it the right place for this but here goes. I was using this with my old Windows XP computer, but just upgraded to a Windows 8 PC.

Now I can not get it to work. When I run diagnostics it says that RDP is not listening to port 3389. Any help??

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Josh-2015
4 Tellurium

RE: RDP 3389 Error

What version of Windows 8 are you using? If you are using a Home edition, RDP is not supported. You would need to use a VNC connection.

What version of the companion software are you using?

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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allan1313
1 Copper

RE: RDP 3389 Error

Yeah I have the hone version and found out it does not support RDP. I have never used a VNC connection.

I had to go another route and installed a different program to get what I needed.       

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Josh-2015
4 Tellurium

RE: RDP 3389 Error

If you are using the latest version of the companion software, you should be able to connect via VNC without a problem. Unfortunately VNC connections are more limited (feature wise) compared to RDP. The latest companion has a VNC client built into it so you should be able to connect to your Windows 8 machine without a problem. You can download and install the latest companion here:

https://appservices.wyse.com/pages/s...20Downloads%29

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

 

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