psrkn
1 Copper

Sound and Video is skipping not watchable!

Question Sound and Video is skipping not watchable!

I installed the pocket cloud pro on Window XP. My internet connection is good, the download speed was 22 mbps, and the upload speed was 1.5 mbps. I can play video with high quality and good sound on my PC. However, when I accessed a video file through PocketCloud on XOOM, the Video output and sound is very bad and unwatchable. My pocketcloud xoom's setting was to "auto detec" for the sound setting.

Please help.

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5 Replies
psrkn
1 Copper

RE: Sound and Video is skipping not watchable!

I received a response from the Wyse support person telling me that video is only work with IOS system. That is a bad news for me.

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cwizardXoom
1 Copper

RE: Sound and Video is skipping not watchable!

There is anothere product that streams your desktop. I use both.

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Suchitha
3 Cadmium

RE: Sound and Video is skipping not watchable!

Hi cwizard, 
video works on android system. sound also works with rdp. If are using vnc then sound will not work. can you please change the sound quality to high quality in application settings. Does that help? Also soem tips for better streamign support.

http://pocketcloudsupport.wyse.com/e...eaming-support.

Thank you!

 

 


Wyse PocketCloud Team

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psrkn
1 Copper

RE: Sound and Video is skipping not watchable!

Hi Suchitha,
I did use Rep not the vnc. Please read my first post for the detail. The video and sound are skipping. I also being told by the support from WYSE in the e-mail stating that the PocketCloud is only for IOS system.

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Highlighted
Lana-2015
3 Zinc

RE: Sound and Video is skipping not watchable!

Hi all, thank you for reporting these issues with video. We are looking into this. It should be improved in next release

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