dewey-2015
1 Copper

Success on Xoom / Honeycomb?

Success on Xoom / Honeycomb?

I'm trying to connect to my desktop at work (via cell and wifi) that requires VPN. I start up VPN, then try to connect to my desktop via PocketCloud. It says connecting for 2 or 3 minutes. Sometimes it will eventually give me a dialog that says "Could not connect to server" with an OK button, sometimes it just hangs.

I can connect from my laptop using the Xoom as a hotspot, just can't seem to get PocketCloud to work. Has anyone had success connecting on a Motorola Xoom, or on any Android 3.0 tablet?

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10 Replies
Suchitha
3 Argentium

RE: Success on Xoom / Honeycomb?

Are you doing a manual connection or autoconnection?
Are you connecting using vnc or rdp?






Wyse PocketCloud Team

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dewey-2015
1 Copper

RE: Success on Xoom / Honeycomb?

manual / rdp

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Lana-2015
2 Iron

RE: Success on Xoom / Honeycomb?

Hi,
Could you please check if NLA is enabled on your desktop? What OS is running on your desktop?

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Suchitha
3 Argentium

RE: Success on Xoom / Honeycomb?

Dewey, Please update your android settings-vpn- add the vpn information there and then try connecting.
One more option, Just install pocketcloud companion (wyse website:http://www.wyse.com/products/softwar...id/index.asp)- 
you can use autoconnection now.





Wyse PocketCloud Team

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dewey-2015
1 Copper

RE: Success on Xoom / Honeycomb?

lana

  • NLA is not enabled, Win XP SP3

Suchitha

  • I'm already using Android's native VPN connection...not sure what you mean here?
  • I was hoping to not have to rely on PocketCloud Companion, but I'll give it a go.

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Brad-2015
1 Copper

RE: Success on Xoom / Honeycomb?

I am also using the Xoom and have downloaded the pro version as well as the wintdown 7 companion. I downloaded the Android solution to the phone then downloadd the windows companion, I then finished the "Sign in" and nothing appeared for "My Computers". I went to the manual set up and selected auto discovery and it takes me to settings and not sure if I am to do anything here. If I try to "sign in" again it earches forever and most times I quit. I have went to the user guide and went to the diagnostic option and recieved this. "An access denied error occured when configuring your remote desktop." 

PLEASE HELP. Like the concept of the porduct and have been a gotomypc user for years and can not believe this can be this tough. Please tell me where the GIANT ON button is! 

Thanks,
Brad

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Brad-2015
1 Copper

RE: Success on Xoom / Honeycomb?

UPDATE: I installed with the auto find feature on my home PC running windows vista home premium and worked perfect so it works on Xoom but may be having issues with office (Windows 7 professional) computer and the security there. Any thoughts as to where to look?

Quote Originally Posted by Brad View Post

I am also using the Xoom and have downloaded the pro version as well as the wintdown 7 companion. I downloaded the Android solution to the phone then downloadd the windows companion, I then finished the "Sign in" and nothing appeared for "My Computers". I went to the manual set up and selected auto discovery and it takes me to settings and not sure if I am to do anything here. If I try to "sign in" again it earches forever and most times I quit. I have went to the user guide and went to the diagnostic option and recieved this. "An access denied error occured when configuring your remote desktop." 

PLEASE HELP. Like the concept of the porduct and have been a gotomypc user for years and can not believe this can be this tough. Please tell me where the GIANT ON button is! 

Thanks,
Brad
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Suchitha
3 Argentium

RE: Success on Xoom / Honeycomb?

Hi Brad, what is the status of companion on desktop? Have you used the same gmail address to login on desktop and device?

 

 

 


Wyse PocketCloud Team

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dewey-2015
1 Copper

RE: Success on Xoom / Honeycomb?

UPDATE: I was able to connect using the PocketCloud Companion installed on the target machine. The only downside is that the user must already be logged onto the machine so the companion will be running. Any way to get around this?

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