Afairclo87
1 Copper

Trying out PocketCloud on both Android and iOS, can't connect

Trying out PocketCloud on both Android and iOS, can't connect

Hello,

I'm considering buying PocketCloud Pro for Android for a tablet I don't have yet. In the mean time, I have a Droid BIONIC and and Apple iPhone 3GS that I'm testing over WiFi to connect to my home computer. I've enabled remote access from all sources in System Properties, and have set a password on my user account. I'm able to remote to this machine from another on the same network using Windows RDP.

Result:

Android
----------
Connecting ... >> Connection failed: Could not connect to server [OK]

iOS
----------
Loading... >> RDP Session Disconnected [Exit] [Reconnect]


I should mention I'm interested in your app specifically for the manual RDP ability. I'm not interested in a 'Desktop Companion' to connect to.

Thanks for any help!

Edit: Also, I've tried completely disabling Windows Firewall to no avail. And I have no AV software.

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2 Replies
Afairclo87
1 Copper

RE: Trying out PocketCloud on both Android and iOS, can't connect

Got it! I had to ping the phone from the PC. That would be my router failing miserably at doing its job.

Looks like you guys have another customer. I haven't even used this for five minutes and I can tell it's a solid app. LOVE the pointing tool.

- Sent from my phone over RDP. 

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Josh-2015
4 Tellurium

RE: Trying out PocketCloud on both Android and iOS, can't connect

Good to hear you got it worked out and that you are happy with the product! 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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