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Waiting for remote sign in
Waiting for remote sign in
Hi. I am new to PocketCloud and have now wasted hours trying to get connected, really need some help please. I installed PocketCloud Companion (v. 2.8.37) on my Dell XPS 8300 (Windows 7 Professional 64 bit) and logged in to my Google account. The PC is on a wireless home network.
I installed the PocketCloud Explore app (v. 1.0.58) on my Nexus 7 (2013), running Android 4.4.4. When I get to where it says "waiting for remote sign in," it never gets past that point. It continues to wait for hours. I ran the troubleshooting wizard on the PC and it says everything is OK. What do I need to do to make this work? I want to be able to access my PC from anywhere in the house.
Thanks.
RomanL-2015
103 Posts
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July 28th, 2015 08:00
Are you able to login to Gmail from the Nexus from a browser? Try logging into PocketCloud after?
I installed the PocketCloud Explore app (v. 1.0.58) on my Nexus 7 (2013), running Android 4.4.4. When I get to where it says "waiting for remote sign in," it never gets past that point. It continues to wait for hours. I ran the troubleshooting wizard on the PC and it says everything is OK. What do I need to do to make this work? I want to be able to access my PC from anywhere in the house.
Thanks.
gcmiller2hu
2 Posts
0
July 29th, 2015 04:00
I don't use Gmail, I use a Yahoo address for my Google access. Is this the problem? My Google credentials for my Google+, Blogger, Calendar, Keep, etc, are all using my Yahoo email address, not a Gmail. Does this mean I can't use PocketCloud?
Thanks.
RomanL-2015
103 Posts
0
July 30th, 2015 06:00
If you are using auto-discovery of the remote computer a Gmail account is required. If you are configuring a manual connection you do not need a Gmail account. I have attached a link below that explains manual connections. http://pocketcloudsupport.wyse.com/e...NC-Connection-
Thanks.