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Luppo
1 Copper

Windows 2008 - incorrect user or password

Windows 2008 - incorrect user or password

Hi,

Im using pocketcloud android on my Galaxy S2 (Android 2.3.3).
I try to connect to my company server (Windows 2008) via RDP and wifi or LAN.
In both cases, i get a "user or password incorrect" on the startscreen.
When i type user und password manually over pocketcloud, the same error occured.
With my notebook (Windows 7) there are no problems.
Any suggestions? Tnx.

regards
Mike

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killixtheone
1 Copper

RE: Windows 2008 - incorrect user or password

i Have the Same problem with PRO version..

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Lana-2015
3 Zinc

RE: Windows 2008 - incorrect user or password

Luppo,

What PocketCloud version number do you use? Is it free or Paid?       

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killixtheone
1 Copper

RE: Windows 2008 - incorrect user or password

Pro 1.2.237

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Lana-2015
3 Zinc

RE: Windows 2008 - incorrect user or password

Please try to reset the password on Server 2008 R2. And reboot PC. Then connect from PocketCloud again.
It should work       

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killixtheone
1 Copper

RE: Windows 2008 - incorrect user or password

Password is OK, When connect remotely with nativ RDP or locally all works, only from PocketCloud Password is not reconized. Same password is on Win7 but there is all ok. So it seems the problem is with servers only. I find more similar topic with this issue on the forum.

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Lana-2015
3 Zinc

RE: Windows 2008 - incorrect user or password

Do you connect directly to the Server 2008 R2 or through the RD gateway?

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Lana-2015
3 Zinc

RE: Windows 2008 - incorrect user or password

Also do you use alpha numeric password?
No special characters or symbols, just lower case a-z, uppercase A-Z, and 0-9.?       

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killixtheone
1 Copper

RE: Windows 2008 - incorrect user or password

I am using special characters, but I paste it and save to PocketCloud settings before connection, so I am sure the password is correctly writen and saved.
As I mentioned, same proces with Win7 works OK but on W2k8server credentials are not accepted.

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killixtheone
1 Copper

RE: Windows 2008 - incorrect user or password

RESOLVED: sorry my mistake, I saved to pocketcloud settings login alias instead Real login

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