Hey all, official newb here. I installed the free Pocketcloud app on my HTC Incredible and the Pocketcloud companion on my PC running Win 7 Pro. Both installations went fine and I can log in on both ends, but cannot connect from either end. Tried uninstalling and reinstalling the app with no change. The phone just continues to say "waiting for remote sign in" even though the PC is definitely signed in to the same gmail account. Clicking "test" from the PC end shows "failed" for both RDP and VNC to port connections. PC does not show up anywhere on my phone. Quick start guide certainly sounds simple enough, but doesn't tell you what to do if it just doesn't work. What am I missing?
Dave, Just use the + sign on top of the screen, To create a manual connection. Please choose RDP(If you like to connect usign RDP protocol), and update your connection information.
autoconnection is a connection automatically discovered for you based on your gmail account.
Wyse PocketCloud Team
If you are getting "waiting for remote sign in"
That means you did NOT sign into Windows Companion on PC with your Gmail account. That is why you can't see your PC on Android device.
Please right click on Windows Companion icon > Auto Discovery Settings > Sign with gmail account (same account you will use to sign on Android device)
Also please check If Remote Access is allowed on your PC
Start > right click on Computer > Properties > Remote Access > Allow connections ...(less secure)
There is a guide you can check (Step 2)