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August 2nd, 2015 03:00

lag with TightVNC

lag with TightVNC

I have set up my PocketCloud client with TightVNC on my Kindle Fire but it lags to much. When I try to close a window it just shows a shadow. I have a very fast WiFi connection but it just lags to the point of unusable use. Is there a better client for PocketCloud compatibility? I'm running Windows 7 Home Premium 64 Bit on Intel processor. Thc.

1.3K Posts

August 2nd, 2015 03:00

Can you try force stopping our application and then power cycle your device and let me know if this helps at all? 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

500 Posts

August 2nd, 2015 03:00

Hi,

Could you please let me know what WindowsCompanion version do you use? Is it latest 2.3.7?

17 Posts

August 2nd, 2015 03:00

Fire is notorious for hogging memory. With amazon apps.

August 2nd, 2015 03:00

I use 2.3.7

August 6th, 2015 01:00

it is still lagging. even w/ force stop and power cycle

1.3K Posts

August 13th, 2015 10:00

Try updating to the latest version of the Companion software, you can download it here:
http://www.wyse.com/serviceandsuppor...20Downloads%29

Also you can always try restarting your wireless router to see if that helps.

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