sivan2009
1 Copper

my PocketCloud pro is crashed

Angry my PocketCloud pro is crashed

to Wyse
I install PocketCloud pro on my android mobile phone two hour ago since then the software was crashed two times when i try to open the software the message was PocketCloud can not connect to the server , I check and the connection to the internet was good . I restart my android mobile phone and then the installation of PocketCloud pro was disappear from the phone .
I install again the software and it work one hour and happened again .
please help me I pay money for this software an it not work ?
what to do ?

Tags (2)
0 Kudos
3 Replies
Lana-2015
3 Zinc

RE: my PocketCloud pro is crashed

Hi Sivan2009,

Can you please let us know what OS are you using on PC you are trying to connect? Is it manual connection or Auto Discovery? Are you on 3G or WiFi?

Thanks

Tags (2)
0 Kudos
sivan2009
1 Copper

RE: my PocketCloud pro is crashed

Angry my PocketCloud pro is crashed

Hi lana
I am using windows 7 pro on my PC that I trying to connect .
yes it is manual connection .
I try both connection 3G and WIFI .
and the software was crashed when I open the software before I click the connection to my computer in inside the software .

Tags (2)
0 Kudos
Highlighted
Lana-2015
3 Zinc

RE: my PocketCloud pro is crashed

What Android Devise are you using?
What error did you see?

Tags (2)
0 Kudos