ohaya
1 Copper

pocketcloud broken after update

pocketcloud broken after update

I purchased pocketcloud a couple of weeks ago, and it was working fine until I did the update from market a day or so ago.

Now, when I try entering a computer manually, it just goes back to the main screen w/o saving anything. Basically it's now UNUSEABLE.

HELP!

Jim

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4 Replies
Rahul Bagde
2 Bronze

RE: pocketcloud broken after update

Hi Ohaya, Did you click on save? Is this a free app? if free app, Then you will be able to save only one manual connection.

 

 

 


Wyse PocketCloud Team

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Lana-2015
3 Zinc

RE: pocketcloud broken after update

Ohaya,
What device are you using?
Is it Free or Paid PocketCloud version?
What connection are you trying to create (RDP or VNC)?
Under what network you are trying to create connection (WiFi or 3G)?

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ohaya
1 Copper

RE: pocketcloud broken after update

Hi,

Connection was RDP, over wifi.

Fyi, I fixed the problem. I had both free and pro working before the update. I uninstalled both free and pro, and re-installed pro, and it's working again now.

Jim

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Lana-2015
3 Zinc

RE: pocketcloud broken after update

Ok, thank you

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