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July 30th, 2015 10:00

After Upgrade IOS 4.3 now cannot RDP to any connection.

After Upgrade IOS 4.3 now cannot RDP to any connection.

After upgrading to IOS 4.3 on my IPAD none of my RDP connections work I have tried adding new ones but still cannot connect

July 30th, 2015 10:00

I tried a "clean install" on both my IPhone 3GS and Ipad 1, and still can't get a connection. Each device connected before the latest IOS update.

Note: I have a co-worker with an Ipad that has NOT updated to IOS 4.3. Pocket Cloud works fine. We're working in the same network environment, Windows Server 2008 R2 standard.

1 Message

July 30th, 2015 10:00

Same here

Not able to connect to my home PCs - while at home - over my WiFi connection, after upgrading to iOS 4.3 on my iPhone 3GS.

544 Posts

July 30th, 2015 10:00

Hey Guys - Is this happening with the Free or Paid version or both?

Also, can you try these steps:
1) In PocketCloud go to the "Settings" tab.
2) Tap the "Sign Out" button under "Auto Discovery".
3) Tap the "Remove" button under "Security".
4) Exit the app.
5) Uninstall the app.
6) Re-download the app.
7) Add a new manual connection and try to connect.

Thanks,

Chris
Wyse Technology

544 Posts

July 30th, 2015 10:00

Discovered or Manual connections? What error message are you guys getting?

July 30th, 2015 10:00

I've had the same problem as well. Worked fine on both IPad and IPhone before 4.3, and now it no longer works.

July 30th, 2015 10:00

Both.

I believe I've tried those steps, although will try again. I'm using manually setup.

July 30th, 2015 10:00

"Could not connect to server"

Manual connections

July 30th, 2015 10:00

Nope, no luck. Again, worked fine pre-ios4.3 but not now. Still works on iPhone or IPad with 4.2.

By the way, VNC to a Mac works fine.

544 Posts

July 30th, 2015 10:00

Can you try deleting the application and re-downloading it? Let's see if a clean install solves this problem.

200 Posts

August 3rd, 2015 06:00

Can you confirm if this is happening with the Free or the Pro versions? Could we contact you directly to give you a debug build?

 



Wyse PocketCloud Team

August 5th, 2015 09:00

The problems previously stated occurred with both free and pro versions. Your are more the welcome to contact me. Summary info...

Devices: IPhone and IPad 
iOS: 4.3
Version: Pro. Tried the free version and could not connect. Both versions worked on all devices before latest iOS update.
Setup: Manual. No changes were made between iOS version updates.
Connection: VPN, Cisco IPSec. Windows 2008 R2
Other troubleshooting: see forum thread.
Other

925 Posts

August 6th, 2015 02:00

I have passed on this information to the dev. we will keep you updated. Thanks!

 

 


Wyse PocketCloud Team

August 6th, 2015 02:00

Hello mine is not working either. Please get this fixed asap. This worked for for 2 days 2 days ago. Now no luck on any device that has the up to date ios.

August 6th, 2015 02:00

Any update on this should we consider going back to 4.2?

Quote Originally Posted by Suchitha View Post
Hi All, Thank you for your feedback. Our developers are looking into this issue.

August 6th, 2015 02:00

Tried all recommended Steps

Tried all the recommended steps on Pro addition and still can't RDP to any connection through manual setup.

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