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Arrow Keys Not Working iPad to Windows 7 64bit Smarterm
Arrow Keys Not Working iPad to Windows 7 64bit Smarterm
I am trying to use Smarterm through PocketCloud but when I try to use the arrow keys numbers are placed. Using an iPad connected to a 64bit Windows 7 box and trying to use Smarterm. Any suggestions welcome.
Thank you,
Robert M. Ellis
Josh-2015
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July 31st, 2015 03:00
What iPad are you using and what version of iOS is it using?
Are you connected through auto discovery or a manual connection?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
FredMirtz
3 Posts
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July 31st, 2015 03:00
It is an iPad 3 using Version 5.1 (9B176) connecting through a VPN to a specific machine.
Thanks for your reply I am sorry that I did not see it sooner.
FredMirtz
3 Posts
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August 5th, 2015 04:00
I don't have a problem with that. You can contact me at or call at and we can set it up.
Josh-2015
1.3K Posts
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August 5th, 2015 04:00
Would you be able to give us access to your remote server so we can test it in house? You can send me details in a private message. Unfortunately that is the only way we will be able to diagnose what you are seeing.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Ihatenicknames
1 Message
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August 11th, 2015 07:00
Hi,
Is there a solution for this problem already? Because we have the same problem here.
Smarterm + pocketcloud gives numbers instead of the arrow function. There's also no numlock function to disable this.
Further we also would like to see page up and page down buttons for the same smartterm application.
We = approximately 20 people
Josh-2015
1.3K Posts
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August 11th, 2015 07:00
Email sent. Thanks in advance for your help.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1.3K Posts
0
August 11th, 2015 07:00
Please put in a feature request and have the people who want it vote for it. Our product team will review it and hopefully they can get a fix for it in a future release.
You can put in a feature request here:
http://pocketcloudsupport.wyse.com/f...ts/entries/new
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com