Suchitha
4 Tellurium

RE: Autodiscover on PocketCloud Pro not picking up machin

NLA settings is for manual connection. Autoconnection should pick up automatically. since you are using autodiscovery that should not matter. will work with our dev and get back to you.
Thank you

 

 

 


Wyse PocketCloud Team

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rosullivan04
1 Nickel

RE: Autodiscover on PocketCloud Pro not picking up machin

Sounds good - thank you!

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Suchitha
4 Tellurium

RE: Autodiscover on PocketCloud Pro not picking up machin

hi ros, we need some information, Please right click on companion-support-system information. please send us the details.
Thank you!

 

 

 


Wyse PocketCloud Team

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rosullivan04
1 Nickel

RE: Autodiscover on PocketCloud Pro not picking up machin

Wyse PocketCloud Version : 2.2.7
Wyse PocketCloud Unique Id : 00-15-5D-14-14-18
Operating System : Microsoft Windows 7 Enterprise Edition Service Pack 1 64-bit
RDP Supported: Yes (listening on port 3389)
VNC Supported: Yes (listening on port 5900)
The IP address(es) of your computer are listed below:
192.168.20.182
List of softwares installed on your computer are listed below:
Numara Track-It! Technician Client
WebEx
Celerra Monitor V2.3 on 192.168.30.100
Dell Driver Download Manager
Google Chrome
GoToMeeting 4.8.0.723
SugarSync Manager
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft System Center Virtual Machine Manager 2008 R2 Administrator Console (x64)
Microsoft Visual J# 2.0 Redistributable Package - SE (x64)
WinRAR 4.01 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft SQL Server 2008 R2 Native Client
SQL Server 2008 R2 Common Files
Microsoft SQL Server VSS Writer
Windows Automated Installation Kit
SQL Server 2008 R2 Common Files
Apple Mobile Device Support
Microsoft System Center Virtual Machine Manager 2008 R2 Administrator Console (x64)
Microsoft SQL Server 2008 R2 Setup (English)
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Application Error Reporting
SQL Server 2008 R2 Database Engine Shared
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual J# 2.0 Redistributable Package - SE (x64)
Microsoft SQL Server 2008 Setup Support Files 
iTunes
Microsoft SQL Server 2008 R2 RsFx Driver
SQL Server 2008 R2 Database Engine Shared
Bonjour
Sql Server Customer Experience Improvement Program
SQL Server 2008 R2 Database Engine Services
SQL Server 2008 R2 Database Engine Services
Adobe Flash Player 10 ActiveX
ConfigMgr Right Click Console Tools
Software Update for ConfigMgr 2007 SP2 (KB977384)
Visual Studio 2005 Tools for Office Second Edition Runtime
NetBotz Advanced View 2.6
Numara Track-It! 9 Agent
Microsoft Office Professional Plus 2010
Microsoft System Center Configuration Manager 2007 Console
StarWind V2V Image Converter V5.6 (build 2011-05-10)
TightVNC 2.0.4
Universal Extractor 1.6.1
Microsoft ASP.NET 2.0 AJAX Extensions 1.0
Configuration Manager Client
Java(TM) 6 Update 25
Microsoft Visual Studio 2005 Tools for Office Runtime
Java Auto Updater
ConfigMgr 2007 Toolkit V2
SCCM Client Center
Microsoft System Center Configuration Manager 2007 R3
DameWare NT Utilities
Dell Client Configuration Utility - Powered by Altiris
iPhone Configuration Utility
Apple Application Support
Microsoft Visual C++ 2005 Redistributable
Dell Client Deployment Pack for Microsoft ConfigMgr 2007
Apple Software Update
PocketCloud Windows Companion
Symantec Enterprise Vault HTTP-only Outlook Add-In
Microsoft Silverlight
Microsoft Office Professional Plus 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Definition update for Microsoft Office 2010 (KB982726)
Update for Microsoft Office 2010 (KB2494150)
Microsoft Office Access MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Excel MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Publisher MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Outlook MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Word MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proof (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proof (French) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proof (Spanish) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proofing (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Shared MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office OneNote MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Groove MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
VMware vCenter Converter Standalone
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
VMware vSphere Client 4.1
Crystal Reports XI Release 2 .NET 2005 Server
Adobe Reader X
Software Update for ConfigMgr 2007 SP2 (KB977384)
Microsoft SQL Server Browser
VMware vSphere Client 4.0
QuickTime
Microsoft Primary Interoperability Assemblies 2005
Citrix XenApp Web Plugin
WebEx Productivity Tools
Sophos Remote Management System

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Suchitha
4 Tellurium

RE: Autodiscover on PocketCloud Pro not picking up machin

Ros, we are looking into this.
Thanks!

 

 

 


Wyse PocketCloud Team

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chootoi
1 Copper

RE: Autodiscover on PocketCloud Pro not picking up machin

Same issue

Has there been any further word on this? I'm having the same problem. If I manually enter my machine name or IP in pocketcloud pro on my ipad2, I can connect to my Win7 box with no problem. Autodiscovery does not work however. I've logged in and out on both the Win7 box and the iPad multiple times with no luck. I have "allow connections from computers using any version of remote desktop" checked.

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