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July 29th, 2015 23:00

Autodiscovery Connections - doesn't find all computers with autodiscover enabled

Autodiscovery Connections - doesn't find all computers with autodiscover enabled

Ipad - lates ios and latest pocket cloud
premium enabled
latest pocket cloud companion installed on macs and windows systems

I have autodiscovery setup on 4 computers (2 mac 10.6.5 ; 2 windows 7)

My iPad find 1 mac and 1 pc regularly. It does not find the other 2. Regarless if the iPad is on the same subnet.

I am using the same gmail email address for all 4

Any suggestions for finding the "missing" systems ?

thanks
Tim

544 Posts

August 1st, 2015 21:00

Can you open the companion on the two computers that are missing and make sure that the Sign Out button is lit up instead of the Login button?

8 Posts

August 1st, 2015 22:00

I found something interesting tonight.

All my windows systems show up.

I can "toggle" which mac system shows up in the cloud discovered connection list.

By logging in/out on the Mac, only the last system that I log in/out shows up. 

I tested by establishing a vnc connection to both macs and watching my ipad's pocketcloud discovered connection update

Any ideas ?

thanks
Tim

8 Posts

August 1st, 2015 22:00

Unfortunately I've tried that already. Signed in using same email address on each computer.

-Tim

544 Posts

August 1st, 2015 22:00

Quote Originally Posted by tclement View Post

screenshot of which client ? 
Of the PocketCloud "My Computers" page.

544 Posts

August 1st, 2015 22:00

Hi Tim,

Please take a screenshot of your connection list and post here.

Thanks,

Chris

8 Posts

August 1st, 2015 22:00

screenshot of which client ?

544 Posts

August 1st, 2015 22:00

You can try signing out and then back in on the companion as well as the iPad app. While on the same network, can you also try creating a manual connection to your two missing computers and see if you can successfully connect?

8 Posts

August 1st, 2015 22:00

Any answer here ? Still doesn't work.

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