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Can't log into my Mac anymore
Can't log into my Mac anymore
I've been using PocketCloud Pro to remote log in to my mac for about a year. It's been working perfectly, with the speed actually getting better when Mavericks came out.
About three of four weeks ago though I suddenly found I couldn't log in to desktop share anymore. I could still log in and see the shared files using Explore but when I tried to VNC into the desktop I'd get a blank screen with the Wyse logo for a few seconds and then a message saying "session disconnected".
I've tried reinstalling everything and also tried reissuing new gmail app passwords. Nothing works.
Just wondering if it was something to do with my router or mac I installed the trial of LogMeIn and guess what? It works perfectly!
What's going on with PocketCloud Pro then?? Why have I suddenly been blocked from screen sharing? Help! I really need this!
Regards
James.
dlscape
3 Posts
0
August 3rd, 2015 05:00
Anyone??
Not one person has anything to suggest?? Come on guys, please! Anything suggestions would be welcome.
James
dyarritu
7 Posts
0
August 10th, 2015 03:00
Have you tried the PocketCloud support portal?
http://pocketcloudsupport.wyse.com/home
dlscape
3 Posts
0
August 10th, 2015 03:00
Why on earth would I sign up for a premium version of PocketCloud when the support is this bad
Not one person has offered the slightest insight into why I still can't get PocketCloud pro on my iphone to desktop share with my office mac, despite it previously working fine.
Well, if this is the quality of support I guess PocketCloud isn't for me. I'm off to use your competition, thanks for nothing...