mkestes
1 Copper

RE: Cannot connect to server

Yes that's done...diagnostics say everything is good to go, but I still don't see a way to access it from the iPad

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Chris-2015
3 Silver

RE: Cannot connect to server

It should appear on the "My Computers" page. If you don't see it then you should go to the "Settings" tab and Sign-In to your Gmail account.

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mkestes
1 Copper

RE: Cannot connect to server

Yes I have the connection now! I'm not hearing any sound though...is there something else I need to do?

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Chris-2015
3 Silver

RE: Cannot connect to server

Great! Sound is not supported on the free app, only the paid app.

-Chris

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mkestes
1 Copper

RE: Cannot connect to server

Thanks so much for all your patience! I'll get the upgrade! Thanks Chris!

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ragweed-2015
1 Copper

RE: Cannot connect to server

i also installed pocket cloud for ipad and the companionsoftware on my desktop. pocket cloud says all is ok, but when I click on the listed desktop on ipad iget message: cannot connect to server." Can support help me thanks, dean

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Chris-2015
3 Silver

RE: Cannot connect to server

Hi Dean,

What version of Windows are you running? On the "My Computers" page does it showed "Discovered Connections" as ON or OFF?

-Chris

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