derrell-2015
1 Copper

Does the google account have to be a GMAIL account?

Does the google account have to be a GMAIL account?

I have a google account setup using my work email address. When I am signed into both the pocketcloud app on my iPad and on the pocketcloud companion on my windows 7 computer, my computer does not show up in the auto-discovery. If I sign in using someone's gmail account info, my computer shows up immediatley. Do I have to have a gmail google account to get the auto-discovery to work or is there a setting somewhere that I am missing?

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4 Replies
Josh-2015
4 Germanium

RE: Does the google account have to be a GMAIL account?

It needs to be either a @gmail.com email address or a google enterprise address. Is your work email a google enterprise email address?

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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derrell-2015
1 Copper

RE: Does the google account have to be a GMAIL account?

It is not. Just the one that I am using as my gmail account log in.

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Josh-2015
4 Germanium

RE: Does the google account have to be a GMAIL account?

That would explain it. It needs to be a @gmail.com address or a Google enterprise email address.

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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Micheal0090
1 Copper

RE: Does the google account have to be a GMAIL account?

Yes, to get logged in you need to have gmail account and it will work for all services, google + , Blog-spot blog etc...

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