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Entering Gmail Credentials Crashes Pocket Cloud on Ipad
Entering Gmail Credentials Crashes Pocket Cloud on Ipad
I have been trying to set up my auto discover settings on my ipad. I go and enter my gmail account and password. When I press the sign in button it completely closes/crashes Pocketcloud. I get no error message and I have to restart pocketcloud.
I have verified I am entering the correct credentials as I have entered them on the companion pc successfully.
I have removed the pocketcloud app off the ipad and redownloaded and installed it. I still get the same results.
Sarun-2015
145 Posts
0
August 6th, 2015 21:00
What language keyboard are you using? I tried using our company google account and it is working fine.
Can you try signing in with any personal gmail account?
Wyse PocketCloud Team
e_chris
10 Posts
0
August 6th, 2015 21:00
It finally started working yesterday. I'm not sure if it was related to me rebooting the ipad or not. I'm using an english keyboard and a google apps account.
Thanks.
BraveDave-2015
1 Message
0
August 6th, 2015 21:00
Same thing is happening to me. I just installed the PocketCloud App, not sure on the version, but it's whatever version that would have been available yesterday (the Free one). As soon as I enter my gmail credentials the app crashes and closes. I'm using a 32GB iPad, WiFi only on a corporate Cisco WiFi public network. The crash is immediate, instantaneously upon entering the "Next" button. I just rebooted my iPad (based on the prior post), but it didn't fix the problem. I've also uninstalled and reinstalled the app.
Any suggestions?
Cheers,
David
e_chris
10 Posts
0
August 6th, 2015 21:00
Any suggestions?
Cheers,
David
e_chris
10 Posts
0
August 6th, 2015 21:00
What wireless router are you using and also how much bandwidth you have?
e_chris
10 Posts
0
August 6th, 2015 21:00
Just downloaded everything today.